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  • NovelVox

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  • Changing the Patient Experience with EPIC CTI Connector
    Changing the Patient Experience with EPIC CTI Connector
    Technology - - January 14, 2025

    Discover the innovative features of Epic CTI Connector with NovelVox! Our CTI connector is transforming patient interaction through 7 revolutionary methods, enhancing patient experiences with efficient communication, improved processes, and a new era...

  • Increase Agent Efficiency With A Call Center Wallboard
    Increase Agent Efficiency With A Call Center Wallboard
    Technology - - January 10, 2025

    A call center wallboard allows you to monitor performance in real time. Wallboards at call centers are quite helpful for controlling agents and building a strong client experience. This keeps agents updated from other areas of the floor, encouraging ...

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