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CX migration solutions

Published date: January 10, 2025
  • Location: Reading, London, United Kingdom

 


Are your CX engineers having a hard time wading through all that data during the pre-migration process?


 


Are you concerned about security risks during migration?


 


At Blackchair, we understand the challenges of migrating to another CX platform. Uncleansed legacy data and lack of expertise undermine the integrity of your CX migration projects, leading to poor data translation and exposing your CX systems to security risks.


 


Fortunately, the solution to these challenges is simple; the right CX migration solutions. By investing in a framework that continuously audits your platform, you can accelerate CX migration, secure your data, and meet compliance requirements efficiently. Our CX management solution can help you bring transparency, simplicity, and efficiency to your CX environment.


 


Whether you are working with a single vendor or multiple vendors on your platform, you can bring consistency to your system design and routing plans using our CX management system.


 


Using our management solution, you can create a persistent configuration record that is connected to all systems.


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